This Anti-Money Laundering and Know Your Customer Policy ("Policy") sets out the obligations of Casbit Group N.V., the operator of Justbit Casino at justbitonline.org, and the requirements placed upon all registered players. The Policy is maintained in accordance with the conditions of our Curaçao eGaming licence (Licence No. 8048/JAZ) and reflects internationally recognised standards for the prevention of money laundering, terrorist financing, and related financial crime.
Justbit Casino is operated by Casbit Group N.V. and has been providing licensed real-money gaming services since 2021. We take our legal and ethical obligations in respect of financial crime prevention seriously. This Policy explains how we identify our customers, monitor account activity, assess risk, and respond when suspicious behaviour is detected.
The primary objectives of this Policy are to:
This Policy applies to all players, regardless of their country of residence, the currency they use, or the payment method through which they transact. It applies equally to fiat deposits and withdrawals and to all cryptocurrency transactions processed through justbitonline.org.
Casbit Group N.V. is incorporated and licensed under the laws of Curaçao. Our gaming operations are conducted under Curaçao eGaming Licence No. 8048/JAZ. This licence requires us to maintain robust AML and KYC controls as a condition of continued authorisation to operate.
In designing and implementing this Policy, we have had regard to:
Where the standards required by these frameworks differ, we apply whichever is the more stringent. This Policy is reviewed at least annually and updated whenever there is a material change in our regulatory environment or operational risk profile.
This Policy applies to:
KYC is the process by which Justbit Casino verifies the identity of its players and assesses any risk they may present. It is not an optional step. KYC allows us to confirm that players are of legal age, that they are transacting with funds they legitimately own, and that they are not subject to sanctions or other restrictions that would prohibit us from servicing them.
As stated on justbitonline.org, cryptocurrency players may deposit without having first submitted KYC documentation. However, KYC verification is mandatory before any withdrawal is processed, without exception. Verified accounts additionally benefit from faster processing times and access to higher withdrawal limits as standard.
Verification may be requested at any of the following points:
We reserve the right to suspend withdrawal processing, restrict account functionality, or withhold bonus payments pending completion of KYC. Players who fail to complete KYC within the timeframe specified in our verification request may have their accounts suspended.
To verify identity, players will be asked to provide at least one document from each of the following categories:
All documents must be submitted in a clear, unedited format. Photographs of documents must show all four corners of the document and must not be obscured by glare, cropping, or image filters. Documents submitted in a language other than English may need to be accompanied by a certified translation.
In addition to identity documents, Justbit Casino may require players to verify the payment methods used on their account. This may include:
Justbit Casino applies the principle that funds must be deposited and withdrawn using the same method wherever possible, and always to a payment account registered in the player's own name.
For players who transact at higher volumes, or whose account activity triggers enhanced due diligence, Justbit Casino may request evidence of the source of the funds used to gamble ("Source of Funds") and, in more significant cases, the broader source of the player's wealth ("Source of Wealth").
Acceptable Source of Funds documentation may include:
We understand that providing such documentation may feel intrusive. It is, however, a legal and regulatory necessity. Failure or refusal to provide Source of Funds documentation when requested may result in withdrawal suspension and, where the circumstances warrant it, a report to the relevant financial intelligence unit.
Players participating in the Justbit Casino VIP programme — particularly those at Gold, Platinum, Diamond, or Elite tier — will be subject to enhanced due diligence as a matter of course. The significant cashback and level-up reward amounts available through the VIP programme (including monthly cashback up to 20% and level-up bonuses reaching a combined total of €14,000) mean that we have a heightened obligation to confirm the legitimacy of funds and the identity of the account holder.
VIP players may be asked to complete full KYC before accessing tier-specific benefits, including personal manager services, birthday bonuses, and sponsored events. Elite-tier players with access to luxury trips and VIP events in Malta and Cyprus will be subject to comprehensive Source of Wealth checks before participation.
Withdrawals above €5,000, including VIP cashback and tournament winnings, trigger a re-verification step regardless of tier status.
All KYC documentation submitted to Justbit Casino is stored securely and retained for a minimum of five years from the date of the player's last transaction or account closure, whichever is later. This retention period is consistent with standard AML regulatory expectations. Data is held in accordance with our Privacy Policy and applicable data protection legislation.
Money laundering is the process by which the proceeds of criminal activity are disguised to appear as legitimate funds. It typically occurs in three stages: placement (introducing criminal proceeds into the financial system), layering (concealing the trail through a series of transactions), and integration (reintroducing the funds into the legitimate economy). Online casinos are a recognised vehicle for all three stages if proper controls are not in place.
Terrorist financing involves the provision of funds — regardless of whether those funds are themselves criminal in origin — to support acts of terrorism or terrorist organisations. Our AML controls address both money laundering and terrorist financing risk.
Justbit Casino applies a risk-based approach to AML compliance. This means that we assess the risk presented by each player and each transaction and calibrate our controls accordingly. Not every player presents the same level of risk, and we do not apply identical scrutiny to all accounts. However, where risk indicators are present, we apply enhanced due diligence without hesitation.
Risk factors that may elevate a player's risk rating include:
All transactions on justbitonline.org are subject to automated and manual monitoring. Our systems are designed to detect patterns consistent with money laundering activity, including but not limited to:
Weekly withdrawal limits are set at €300,000 for cryptocurrency and €5,000 for card, e-wallet, and bank transfer methods. Any transaction or series of transactions approaching or exceeding these thresholds will be subject to additional scrutiny.
Justbit Casino screens all players against relevant international sanctions lists, including those maintained by the United Nations Security Council, the European Union, the Office of Foreign Assets Control (OFAC) of the United States Treasury, and the United Kingdom's Office of Financial Sanctions Implementation (OFSI). This screening occurs at registration and is repeated on an ongoing basis.
If a player is identified as a sanctioned individual or entity, their account will be suspended immediately and the matter referred to our compliance team. No transactions will be processed for sanctioned persons.
A Politically Exposed Person is an individual who holds, or has held within the past twelve months, a prominent public function, such as a head of state, government minister, senior judicial or military officer, senior executive of a state-owned enterprise, or an important political party official. This definition also extends to immediate family members and known close associates of such individuals.
Where a player is identified as a PEP, Justbit Casino will apply enhanced due diligence measures as standard. This includes requiring senior management approval before establishing or continuing a business relationship, taking reasonable measures to establish the source of wealth and source of funds, and conducting enhanced ongoing monitoring of the relationship. PEP status alone does not automatically disqualify a player from using Justbit Casino, but it does trigger a higher level of scrutiny.
Justbit Casino accepts a range of cryptocurrencies including Bitcoin, Ethereum, Litecoin, USDT, DOGE, and XRP. The pseudonymous nature of cryptocurrency transactions creates specific AML risks, and we apply the following controls accordingly:
Where Justbit Casino's compliance team forms a suspicion, or has reasonable grounds to suspect, that a player or transaction is connected to money laundering or terrorist financing, a Suspicious Activity Report (SAR) or equivalent report will be filed with the competent financial intelligence unit under Curaçao law. We are legally prohibited from informing the player that such a report has been made ("tipping off").
In connection with an active suspicion, we may:
Where a SAR has been submitted and a player's account has been suspended, we will not be liable to the player for any delay in processing withdrawals or for any restriction placed on account functionality during the period of investigation.
The following activities are strictly prohibited on justbitonline.org and will result in account suspension, forfeiture of funds, and reporting to the relevant authorities where appropriate:
Justbit Casino serves players in over 80 countries. However, certain jurisdictions are excluded from our services. Players are responsible for ensuring that online gambling is lawful in their jurisdiction before registering. We reserve the right to refuse service, close accounts, and return deposits to players found to be accessing the platform from a restricted territory.
By registering an account on justbitonline.org, players agree to:
Failure to comply with these obligations may result in the suspension or closure of the player's account, the withholding or forfeiture of balances, and the reporting of the account to the relevant authorities.
Casbit Group N.V. maintains a designated Money Laundering Reporting Officer (MLRO) who is responsible for the oversight and implementation of this Policy, for receiving and assessing internal suspicion reports, and for making external disclosures to the relevant financial intelligence unit where required.
All employees and contractors with access to player account data or transaction records receive AML and KYC training appropriate to their role. Training covers the recognition of suspicious activity indicators, the correct procedure for escalating concerns, and the legal consequences of tipping off. Training records are maintained and made available to regulators on request.
Internal controls are reviewed regularly and are subject to independent audit. Any identified weaknesses are addressed promptly.
Justbit Casino recognises that problem gambling and money laundering can, on occasion, present overlapping indicators. Unusually high deposit volumes, for example, may be a sign of either gambling harm or of illicit fund placement. Our compliance and responsible gambling teams work in conjunction to ensure that customers showing signs of either concern receive appropriate intervention.
Players can access responsible gambling tools directly through their account, including deposit limits, session limits, and self-exclusion. If you believe your gambling is causing you harm, please contact our 24/7 support team via Live Chat, email, or Telegram. Our support team is available at all times and will direct you to the appropriate tools and external support organisations.
We will not knowingly accept deposits from, or pay winnings to, a player who has self-excluded or whose account has been flagged as requiring responsible gambling intervention.
We are committed to processing withdrawals quickly. Cryptocurrency withdrawals for verified accounts are processed within 5 to 15 minutes. E-wallet withdrawals are processed within 1 to 12 hours. Card withdrawals are processed within 24 to 48 hours. Bank transfers take up to 48 hours.
These timelines apply to accounts that have completed KYC. Where a verification request is pending, withdrawal processing will be paused until the request is satisfied. The following specific triggers apply:
| Trigger | Action Required |
|---|---|
| First withdrawal request (unverified account) | Full KYC must be completed before processing |
| Withdrawal exceeding €5,000 | Mandatory re-verification step under AML compliance rules |
| Account flagged for enhanced due diligence | Source of Funds documentation required before processing |
| PEP identified | Senior management approval and enhanced due diligence required |
| Sanctions match identified | Account suspended; matter referred to compliance team |
| Suspicious activity detected | Account review initiated; withdrawal held pending outcome |
Justbit Casino will not charge players for any delays caused by legitimate compliance procedures. However, where delays arise from a player's failure to submit documentation promptly, we cannot guarantee the processing timelines stated above.
If you have a question about this Policy, about a KYC request made to you, or about a decision affecting your account, you may contact Justbit Casino through any of the following channels:
Our compliance team will respond to verification-related enquiries as promptly as possible. For urgent matters affecting a pending withdrawal, we recommend using Live Chat in the first instance.
This Policy will be reviewed at least once per calendar year and whenever there is a material change in our regulatory obligations, business operations, or risk environment. The current version of this Policy is available at all times on justbitonline.org. Continued use of the platform following the publication of an updated Policy constitutes acceptance of the revised terms.
Casbit Group N.V. reserves the right to amend this Policy at any time without prior notice, subject to the requirements of our Curaçao eGaming licence and applicable law.
